Shipping policy
Last updated: June 29, 2026
At Sprint Lab, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a confirmation email containing your shipping details and tracking information when available.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Delivery times vary depending on your location and shipping method selected at checkout.
Estimated delivery times:
- United Kingdom: 3–7 business days
- Europe: 5–10 business days
- International Orders: 7–15 business days
Delivery times are estimates and may vary due to factors outside of our control, including customs delays, carrier delays, weather conditions, or peak shopping periods.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery location and the items in your order.
Any applicable shipping fees will be displayed before you complete your purchase.
Tracking Your Order
When your order has been shipped, you will receive a confirmation email with tracking information if tracking is available.
Please allow up to 48 hours for tracking information to update after your order has been dispatched.
Delivery Issues
Sprint Lab is not responsible for delays caused by shipping carriers, incorrect delivery information provided by customers, customs processing, or circumstances beyond our control.
If your order has not arrived within the expected delivery timeframe, please contact our support team and we will assist you in locating your shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided and the order has already been shipped, Sprint Lab may not be able to change the delivery address or guarantee a replacement.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
We will work with you and the shipping carrier to help resolve the issue.
International Orders
International customers are responsible for ensuring that their order can be legally imported into their country.
Any customs duties, taxes, or import fees required by the destination country are the responsibility of the customer.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us:
Sprint Lab
Website: https://shopsprintlab.com
Email: contact@shopsprintlab.com